Ally Bank Review

Ally Bank is the new name of the banking division of GMAC since anything “GM” is pretty much tarnished.  Can Ally Bank be safe for our money and is it a good option for our money?  Let’s find out with this review.

Since changing and relaunching its new name in May 15, 2009, Ally Bank has been trying to gather customer and deposits.  What it offers is a higher than average interest rate with its four products: Classic CD, No Penalty CD, Online Savings Account, and Money Market Account.

Products and Fees

The bank has low fees (most of the time, it’s non-existent).  In fact, the no penalty CD allows us to withdraw money from the CD without penalty fees as quickly as 6 days after opening the CD.

With the online savings accounts, there are no minimum balances, no account opening minimums, and no maintenance fees.  They call it “straight forward and no sneaky disclaimers”.

Is Ally Bank Safe?

What’s most crucial for me with Ally Bank is whether my money is safe, because of its association of GMAC.  I’m relieved to see that the bank is FDIC insured, which meant that I’m covered for up to $250,000 with my saving accounts.

Click here to sign up for an Ally Bank account

Ally Bank’s Focus on Customer Service

ally-bank-wait-time

I haven’t called customer support yet but it’s nice to see that a bank is focused on customer service.  The reason I know is because the phone number is up on top of every single page.  In addition, they have a “current wait time” widget beside it as well, letting you know the wait time if you were to call.  This is a subtle but welcome detail that shows the bank’s commitment to customer satisfaction.

Account Opening Process

The process was simple but what I liked about it is the fact that I can actually open several accounts with one application.  One online savings account?  One application.  Want to add a CD on top of that?  Same application.

While this process usually happen once so it’s not that big of a deal, I’m happy anytime when a company makes my life easier.

Ally Bank is or isn’t Right for Me?

The interest rate is high, the money is safe, there are no fees and they literally work harder than everyone else for our business.  As a customer, I don’t see why not so I’m giving some business to Ally Bank.

You can sign up for an account here.

{ 2 trackbacks }

Ally Bank vs American Bankers Association (ABA)
June 2, 2009 at 7:36 am
Ally Bank Commercial
June 2, 2009 at 3:39 pm

{ 54 comments… read them below or add one }

Marty May 28, 2009 at 5:57 am

It’s great to be FDIC insured except when the government runs out of paper to pay for the failure. of all these banks, do you think they {FDIC} have the money sitting in an account for this.

Reply

Bank Savings Review May 28, 2009 at 6:20 am

FDIC’s funds are down to about $13 billion at the end of Q1 in their latest report but they are taking steps to replenish them like getting more money from member banks etc.

Congress also passed a bill to allow the FDIC to borrow up to $100 billion from the Treasury, an increase from the previous $30 billion.

So they should be okay in terms of funding. With all the changes and they still run out of money, the government won’t let FDIC fail because it plays the crucial role in the confidence of the whole U.S. savings system so I don’t think we need to worry about FDIC.

Reply

Lucy June 2, 2009 at 11:16 am

I’ve been a customer for GMAC for a long time and it’s been working out okay. There’s a change in name and all these news about the bank but so far, I haven’t really seen any changes (other than the website I log into). The interest are compounded daily and I still see it and can access my cash anytime I want.

Reply

Maggie June 30, 2009 at 11:41 pm

In all my 75 years I have not encountered a commercial as disgusting and cruel
as the “horse” commercial where the smart-assed adult delivers his vulgar lines
so well, and the children are being made victims. Horrible!

Reply

BillC April 17, 2010 at 10:12 am

Holy cow. Those kids are ACTORS. You may want to turn-off the dumb-box, visit your local library, and read a few books.

Reply

amy April 20, 2010 at 8:29 am

LOL!!!

Reply

Jim August 30, 2010 at 7:30 am

Actually, the kids are not actors. The reactions you see are real. The parents knew that the kids are being lied to, but the kids did not. I love the commercials, but I am troubled by the fact that they lied to the kids. CNBC did a story about it.

Reply

Jake May 22, 2011 at 5:12 pm

Maggie, pardon my French, but you’re a DUMB FUCK! It is unfortunate that people like you are allowed to spew your dumbfuckery on threads like this.

Reply

GMACAllyCustomer July 3, 2009 at 3:06 am

I have been with Ally (GMAC) for 3 years. I had no problem with GMAC before.

Recently I spend 2 months in Ally and still can not open a new account, this experience is very frustrated. The customer representatives have inconsistent answers. One day they call you with one answer, and please don’t feel surprised for the call from them in the following days with another answer; I fax the documents to them, and they can not find/locate the fax. I am tired with several rounds of this kind of inconsistence.

My question is:
If representatives can NOT provide standard guidance/answer, what’s the meaning of customer service of the bank?

Although they have 7-24 call service, it won’t help if they can NOT solve your problem. (In fact, it wastes your time!)

I am searching for another bank with relative high rates. Enough is enough.

Reply

carl July 4, 2009 at 10:55 pm

My wife and I tried to open a CD account with them. After several back and forth phone calls and requests to establish our residence and mailing addresses (in addition to our original paperwork and copies of our drivers licenses they wanted utility bills and a copy of our PO Box receipt), we told them to return our money. Their customer service said they would send our original check back. They didn’t. We never had an account with them but they cashed our check. Our bank statement showed the check was paid.

When I called to ask why my check was cashed, no one could explain. They told me that they would send my complaint to an escalation team for immediate resolution and they would call me back with the results 2 days later. No one ever did. When I called them to find out the status of my check, I was told that my account was pending and that in 5 days or so, they would review the matter. After yelling at the CSR, I was put on hold and eventually told by the rep that she made a mistake, my check was already mailed. I would have it in 7-10 working days.

A few days later, Ally called me again. This time, I was told that I would have to prove that the check had been cashed in order to receive a refund. So basically, they never opened an account for me, they cashed my check, lied to me that they had already refunded my money, then called me and told me that I had to prove my check had been cashed to get a refund. This is after they acknowledged receiving the check and accidentally cashing it. They knew the check number and the amount but still no refund. Unbelievable.

In all, they’ve held my money hostage for a month. Someone either lost or stole my check and they won’t give my money back yet. Don’t give this company your business.

Reply

BillC April 17, 2010 at 10:51 am

I sympathize with your situation. I trust you’ll eventually get you’re money back. Here’s a tip… since 9/11 it’s not a good idea to attempt to open a new bank account using a P.O. Box as an address.

Reply

John September 8, 2009 at 8:52 am

With many baby boomers retiring and looking for a safe place to invest. Ally bank should also offer a rollover IRA CD. Discover bank online offers this and pays a great interest rate.

Reply

Mimi September 23, 2009 at 6:10 pm

“In all my 75 years I have not encountered a commercial as disgusting and cruel
as the “horse” commercial where the smart-assed adult delivers his vulgar lines
so well, and the children are being made victims. Horrible!”

AMEN to this woman…Ally bank should be ashamed of themselves. You are exploiting children and they can’t even bank. This commercial was dumb, boring and very sad. You could get the same point across using adults.

Reply

Jake May 22, 2011 at 5:25 pm

Why? They didn’t exploit children at all (well I guess it depends on how you define “exploit”). They were trying to show how other banks act through deception. Nothing really that cruel about that. They tell the kids they’re gonna get something and then don’t give it to them FOR THE SAKE OF THE COMMERCIAL! Do you really think the children were scarred or went home unhappy because of it. And come on, you know the children were compensated in some form (probably $$$). As for the dumb and boring part, that is your opinion. Sad? NO! And yes you could do the same with adults but you would get an entirely different feel. It wouldn’t be as memorable (and trust me they want you to remember their commercials), clever, or as original.

Reply

Edward October 20, 2009 at 7:12 pm

I thought the Ally Bank commercial were hysterical and had to open an account just for that reason alone. I am really glad I did because they are the best bank I have dealt with. Opening an account was quite simple, but more importantly, everything about their experience is centered around the customer. I needed a transfer done urgently and customer service offered to wire the funds for me at no charge! A bank that finally cares about customer satisfaction and loyalty.

Reply

Amy January 20, 2010 at 2:28 pm

Ally bank has stolen my money as well. The made a $15,000 withdrawal and keep giving me the run around on looking into the matter. Every time I call they say it will take 24-48 hours to resolve the problem. They won’t let me speak with anyone that can resolve the issue, just representatives that will document the problem. I’m not sure what to do.

Reply

Viv February 9, 2010 at 12:26 pm

Go to ING. Abit lower interest rate, but more professional.

Reply

replicawatche February 13, 2010 at 9:27 am

It’s so easy to choose high quality replica watches online: Rolex replica, Breitling replica, Chanel replica or any other watch from the widest variety of models and brands.

Reply

BillC April 17, 2010 at 10:18 am

What the?

Reply

Jake May 22, 2011 at 5:16 pm

Spamming about fake Rolex’s?….On a fucking bank review!?!?!?!?!?!? Seriously?

Reply

Michael March 10, 2010 at 10:30 pm

I have tried ING, Bank of America, E-trade and Ally and I have to say that Ally is just a better experience overall. I have moved all my money over to Ally and am just glad that not only is my money working harder but I also have great service anytime I want.

Reply

Fabron February 7, 2012 at 5:52 pm

I have had bank accounts with Bank of the west, Bank of America, Eldorado Savings, and Wells Fargo. Each one was very professional for 1-5 years and then would bend me over and rape me royally causing me to close my accounts due to immoral fees. I have tried to open an account twice now and each time they say they must manually review my application and will contact me in 2-3 days. Five days later and nobody called and nothing in the mail. I guess I did not make the cut! Oh well, back to keeping my dough stuffed under the mattress!

Reply

Stephen March 11, 2010 at 6:19 am

I opened an on-line account with Ally in Jan 2010 and found their representatives to be very helpful & professional. I’ve had the pleasure to communicated with their reps via phone and chat several times. They were concise in resolving any and all questions. It’s a pleasure to be banking with an organization who seems to care about it’s customers. So far, it’s been great!

Reply

BillC April 17, 2010 at 10:42 am

I’ve been an Ally customer for a couple of years now; and have been very happy with my experiences so far. When I’ve needed to call, I usually (80%) get very knowledge & helpful reps. I think they’re able to offer higher-than-average rates because they have less overhead (no/few physical branches to buy/maintain). I’ve heard of some credit-unions that have slightly higher rates than Ally (like http://www.alliantcreditunion.org). The CUs can offer even higher-than-Ally rates because they have no/few physical branches AND they exist in the non-profit sector (don’t have to payout shareholders dividends, etc).

Reply

Erika April 27, 2010 at 6:12 am

At 1st I ABSOLUTLY LOVED Ally…. Now since January 2010 on the 15th of every month (my statement date) I have random “service charges” yet NOBODY can tell me what they are for?!?! And some of the charges have been amounts that they don’t even have service fees for!?! I have concluded (altho the rep I talked to denied it) That their customer service reps work out of their home, which is why there is never anyone else to talk to (like a supervisor), and they have NO PHONE NUMBER for the department which is suppose to be working on my issues so that I can contact them, since they NEVER NEVER NEVER call me back!

Also, double check your atm fee refunds.. Last month I had $32.50 in atm fees yet was only refunded $9.50… (same with the 2 previous statement, but I forgot the amounts)

I have just concluded I totally hate this bank now, and am moving my money… but where??? Under my matress??? ;)

And as for the people of who say they are so disgusted with the commercials, wtf? I think they are halarious… that’s why i switched (that and the high earning interest), there is nothing sick or sad about them! But now after my recent bouts of poor service, I just find that they make me angry.

Reply

Christine May 29, 2010 at 8:19 pm

I closed my ally bank account in March, which was difficult in its own right, and all of a sudden in this month my money was withdrawn from the external bank account I had transferred my money to and put back into my closed ally bank. I was not notified of this transfer. When I called to ask why, no one could explain why my money was transferred. When I requested it be transferred back, because it was taken out of my account by mistake, it was sent to the incorrect account. When I had not received my money by the promised day, I called again, and it was explained to me that it was sent to the wrong account, but that the error had already been caught and I would receive my money by Friday (yesterday.) My money had not been put back into my account on the promised, and I called just now to ask where it is, and they told me that it would not be transferred into my account until the next Wednesday. Everyone I’ve spoken to hasn’t really understood how money was transferred out of my account in the first place, or how it was sent to the wrong account, and I really don’t feel as if I should have to wait this long for my money when it was Ally’s mistake. This money never should have been withdrawn from my account in the first place, especially without my notification. At this point I’m concerned that I’ll even get my money back. And, after my account is closed, I shouldn’t have any ties with ally any more. This bank shouldn’t even have access to my external account to withdraw money in the first place. And now it’s unnecessarily difficult to resolve the issue. At this point it’s been so difficult to just get my money back that it honestly seems like theft. I don’t even feel like my complaints even help, because no one even has any idea what’s going on. Every time I try to complain everyone just says that they don’t understand what’s happening with my account and that they weren’t the ones that made the mistake. It’s very frustrating. I don’t know who made the mistake, but regardless I feel as if the employees should have been more helpful in solving it. Many people I’ve spoken with have talked down to me as if I was stupid for complaining so much about my predicament, and I don’t appreciate it. I feel as if my ordeal has given me the right to be upset. I am extremely dissatisfied with my entire Ally bank experience.

Reply

James Kim June 24, 2010 at 1:38 pm

STAY AWAY FROM ALLY BANK.

i opened an account online and noted that i want my free checks to be mailed. i called a couple of days later to double check and make sure everything went through. the representative told me that i did not note that i want my free checks to be mailed. so he took care of it and told me that my debit card and checks should arrive in 7-10 business days. today is the 10th business day and nothing is here – no debit card, no checks.

i called them and asked them why i havent received anything. after 15 minutes of holding, they told me that the debit card was returned after three days because the address i gave them was insufficient. this doesnt make sense because i received my welcome packet on time with no trouble at all.

what pissed me off was that the bank didnt even bother to call me when the debit card was returned to them. what the fuck kind of customer service is that? and then here is the icing on the cake…the bitch asked, “what would you like us to do?” DO I WORK THERE? FIGURE IT OUT BITCH.

and then i asked about my checks. they told me that NO CHECKS WERE ORDERED. that was the last straw. i withdrew my funds and moved on to greener pastures.

fuck ally bank. end of story.

***I just spoke to another person who might be a supervisor and apparently there is NO POLICY ON FOLLOWING UP WITH CUSTOMERS. dumb shits.

Reply

jim June 24, 2010 at 2:46 pm

I opened 2 checking accounts with Ally bank about 45 days ago. At tat time I made a SIMPLE request. I wanted (2) Debit Cards 1 for each account they said it would take up to 10 business days. I also specifically told them NOT to send me a paper checkbook.

Well 3 weeks later and I didnt get any debit cards, but I got other correspondence from Ally during that time so it’s obv. the mail is working properly.

I call back about not receiving the cards and the customer service rep FLAT OUT LIES and says that they show the (2) debit cards were sent out. I KNOW 100% THAT WAS NOT TRUE (I will explain why later)

I am cordial anyway to the rep. and he says they will send out another 2 debit cards. I made double sure to explain (1) card per each account.

Now 5 days later I receive (1) debit card and 3 days after that I receive the pin #. It was about 10 days and I wondered where the 2nd debit card was. Judging by my previous experience with Ally a few weeks earlier, I was pretty sure they never sent out the 2nd one.

I proceed to call customer service back again and explain to them that I only got 1 card and not 2. The customer service rep. checks and says they only sent me out 1 card but its “hooked up” to both accounts. This is CLEARLY NOT what I requested so I calmly explained that I wanted another debit card to be hooked up with the 2nd account and they said it will be yet ANOTHER 5-10 days. This is the third time already.

So now today what do I receive in my mailbox? (2) sets of checkbooks from Ally bank dated the day after the last time I called. I never requested checks, in fact I mentioned clearly a few times do not send me paper checks. So what the idiot customer service rep did was send be sets of checkbooks instead of the debit card I wanted.

So I call back again today, (4th time Ive had to call these morons) over at Ally and ask why did I get 2 checkbooks that I never ordered, and specifically told them numerous times to NOT send me checks. Why did I receive checkbooks instead of a debit card? I was sure at this point they never sent out the 2nd card not they sent checkbooks instead.

This customer service rep this time JUST FLAT OUT TELLS ABOUT 10 FULL FLEDGED LIES. Starting with – “there was no money in the account so that’s why the card never got sent” uh excuse me I said but there was money in both accounts when originally requested. I only took out the money because Ally kept screwing up my simple request for (2) debit cards – 1 for each account.

After knowing that she got caught in a lie the cust. service rep. said “Oh, the second time I ordered cards there was no money in the account” TRUE but I only took the money out of both accounts because they screwed up. But why would they send me 1 debit card anyway if they had that policy in effect. Which means that it doesnt matter if money was in the account or not, she was just trying to cover up for the fact that they never sent out 2.

I then went on to request another debit card for my 2nd account which does have a zero balance. (I took all the money out because they kept messing up)and she said they wont send me a card when the account balance is ZERO. ANOTHER LIE!!!! Then how did I get the 1st card idiot?

She just kept making tings up off the top of her head and every LIE/Point she tried to make was quickly disputed. Every point I made was valid and Im very sure they keep a record so she had no ground to dispute anything I said so she juat had to resort to making up lies.

In hindsight, after I talked to the last rep. I realized the other reps I had talked to in the past were making up facts, because they all said different things.

Summary – 1 month wait to get my 1st debit card from Ally. Its been 45 days from my 1st request and I havent received my 2nd debit card.

Ally bank reps. LIE LIE LIE

ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE RECEIVED FROM ANYONE IN ANY INDUSTRY EVER!!!!

Reply

Fabron February 7, 2012 at 6:05 pm

I tried to open an account with $0 in the amount field. Maybe that is why I cannot open an account over the internet. It is funny to note however that all of Ally’s ads on the internet show no deposit required to open an account. I have seen the light thanks to these posts and realize now that this bank is no different than my previous experiences with all the other major big banks so I am going to make sure I close any account they try to open in the future. Thank you very much Christine Erika, and Jim you have saved me alot of money and frustration.

Reply

jim June 24, 2010 at 4:07 pm

I opened 2 checking accounts with Ally bank about 45 days ago. At tat time I made a SIMPLE request. I wanted (2) Debit Cards 1 for each account they said it would take up to 10 business days. I also specifically told them NOT to send me a paper checkbook.

Well 3 weeks later and I didnt get any debit cards, but I got other correspondence from Ally during that time so it’s obv. the mail is working properly.

I call back about not receiving the cards and the customer service rep FLAT OUT LIES and says that they show the (2) debit cards were sent out. I KNOW 100% THAT WAS NOT TRUE (I will explain why later)

I am cordial anyway to the rep. and he says they will send out another 2 debit cards. I made double sure to explain (1) card per each account.

Now 5 days later I receive (1) debit card and 3 days after that I receive the pin #. It was about 10 days and I wondered where the 2nd debit card was. Judging by my previous experience with Ally a few weeks earlier, I was pretty sure they never sent out the 2nd one.

I proceed to call customer service back again and explain to them that I only got 1 card and not 2. The customer service rep. checks and says they only sent me out 1 card but its “hooked up” to both accounts. This is CLEARLY NOT what I requested so I calmly explained that I wanted another debit card to be hooked up with the 2nd account and they said it will be yet ANOTHER 5-10 days. This is the third time already.

So now today what do I receive in my mailbox? (2) sets of checkbooks from Ally bank dated the day after the last time I called. I never requested checks, in fact I mentioned clearly a few times do not send me paper checks. So what the idiot customer service rep did was send be sets of checkbooks instead of the debit card I wanted.

So I call back again today, (4th time Ive had to call these morons) over at Ally and ask why did I get 2 checkbooks that I never ordered, and specifically told them numerous times to NOT send me checks. Why did I receive checkbooks instead of a debit card? I was sure at this point they never sent out the 2nd card not they sent checkbooks instead.

This customer service rep this time JUST FLAT OUT TELLS ABOUT 10 FULL FLEDGED LIES. Starting with – “there was no money in the account so that’s why the card never got sent” uh excuse me I said but there was money in both accounts when originally requested. I only took out the money because Ally kept screwing up my simple request for (2) debit cards – 1 for each account.

After knowing that she got caught in a lie the cust. service rep. said “Oh, the second time I ordered cards there was no money in the account” TRUE but I only took the money out of both accounts because they screwed up. But why would they send me 1 debit card anyway if they had that policy in effect. Which means that it doesnt matter if money was in the account or not, she was just trying to cover up for the fact that they never sent out 2.

I then went on to request another debit card for my 2nd account which does have a zero balance. (I took all the money out because they kept messing up)and she said they wont send me a card when the account balance is ZERO. ANOTHER LIE!!!! Then how did I get the 1st card idiot?

She just kept making tings up off the top of her head and every LIE/Point she tried to make was quickly disputed. Every point I made was valid and Im very sure they keep a record so she had no ground to dispute anything I said so she juat had to resort to making up lies.

In hindsight, after I talked to the last rep. I realized the other reps I had talked to in the past were making up facts, because they all said different things.

Summary – 1 month wait to get my 1st debit card from Ally. Its been 45 days from my 1st request and I havent received my 2nd debit card.

Ally bank reps. LIE LIE LIE

ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE RECEIVED FROM ANYONE IN ANY INDUSTRY EVER!!!!
Reply

Reply

al July 22, 2010 at 2:03 pm

I have never had such a hugh problem. It took over 45 minutes for them to finish AFter all that time they still could not finish the application. the person taking the information kept typing in the wrong information. I had to call back I was placed on hold for 10 minutes then i had to do the whole application again which took another 20 minutes

It was horrilbe. Went to Discover Bank same rates , applied on line in 10 minutes.

Reply

CHARLIE August 16, 2010 at 8:59 pm

TO SUM THINGS UP, LOOKS LIKE I WILL NOT BE OPENING AN ALLY BANK CD-BECAUSE OF MANY PROBLEMS I HAVE JUST READ ABOUT ON THIS SITE, AND WHOEVER GAVE ALLY BANK 3 STARS OUT OF 5 RATING, NEEDS TO HAVE THERE HEAD EXAMINED !!!!! AFTER READING MANY COMPLAINTS , I WOULD GIVE IT A HALF STAR RATING-AT BEST…. GOOD LUCK TO ALL……….. CHARLIE ….ct299@msn.com

Reply

Sincere September 10, 2010 at 11:34 am

What you all have to understand is customer service for these type of sites works like this…When you speak or chat with a representative you’re most likely speaking with someone in their home office or bedroom. Whenever the representative tells you that they have to put you on hold, what they are REALLY doing is pulling out the 3,000 page Ally Bank employee manual to search for an answer to your question. If they tell you that they have to call you back, it’s because they cant find the answer in the booklet right away. Therefore, they call their supervisor for help. 9 out of 10 times the supervisor gives them an answer to relay back to the customer; it’s just that representative’s job to follow-up (which most don’t). I know this because I have a friend who works in a similar profession, and this is how they operate. So next time you call, keep this in mind when dealing with a representative. And if you have to put them on the spot. I hope this helps!

Reply

sam October 5, 2010 at 5:43 am

Seems ally bank has started charging $10 as per description “FEE-ACHDW: Service Fees” if there are 6 or more transactions per statement cycle. You can call them on phone to have the charges reversed

FEE-ACHDW: Service Fees
$10.00

Reply

James P November 3, 2010 at 8:24 am

Don’t sign up without a perfect credit score!

I just wasted 20 minutes of my life signing up for a checking and savings account. Ally requires a high credit score to get a basic checking account. This is not consistent with standard banking practice. If it was 1/3 of America couldn’t do banking.

If your credit score is not perfect, don’t bother signing up for this bank. They do NOT want your business.

My credit score is now below average due to major difficulties selling a home in another state. This is not my fault and I can’t do anything about it.

Reply

mike December 15, 2010 at 6:40 pm

Ally bank will like straight to your face and smile while doing it. I have had my savings acount for over a year with Ally bank and thought everything was good until they started charging me tons of fees that they specially had told me that didn’t charge. Don’t use this bank unless you want to wake up one day and see your account pounded with fees when you though you had a “free” account with “no fees”. SURPISE there is a reason why the interest rate is so high, they make up for it with fraudulent fees. I am filing a small claims case in the state of Pennsylvania – go check out the court records.

Reply

David December 26, 2010 at 2:36 pm

My question would be “Do I feel Ally is a moral and ethical bank who are good for the USA?” My answer would be “Absolutely not!”

The US Government gave 14 Trillion dollars to GMAC Mortgage in bailout money when the Fed declared them a bank to qualify them, even though they were not a bank. GMAC Mortgage never repaid those bailout loans and are now 56% owned by the US Treasury.

After the Government bailed them out, GMAC Mortgage foreclosed on more homes than any other mortgage company, resulting in plenty of wrongful foreclosure lawsuits against them. No one bailed out the US Citizens, and Ally Financial proved to be an “Ally” to no one when they robbed the nation from the top and bottom.

During the Mortgage Crisis which they were partially responsible for, GMAC Mortgage were unable to properly answer their phones and rushed to hire a completely untrained staff who remain poorly trained to this day. Customers waited months for customer service. Most either got none, or got service so poor that it may have been illegal.

Suddenly they have decided to rename themselves and to take advantage of their “bank” status with online bank accounts.

Your money will be FDIC insured, but will your conscience allow you to lend your money to the people who are more responsible for the collapse of our economy than anyone else?

Reply

Angry Client January 17, 2011 at 7:48 am

TERRIBLE EXPERIENCE—I applied for a mortgage through GMAC (now ALLY) about a month ago. I was told for the past three weeks that everything was going great and the loan would be finalized soon. I received a wonderful credit and interest rate….and then, last Friday got a call from them saying that despite making more than enough money, despite a previous mortgage with GMAC with an excellent payment history, despite credit scores over 720, etc etc etc, that they do not want to give the loan.

They made the illusion that I had the loan and everything was going to go through fine for a month straight and then said no. They gave me NO explanation or reason why. This was a TERRIBLE EXPERIENCE, now I have to close in less than a month on the house I am buying because they wasted my time for a month straight. I wish that they were allowed to fail as they are failing to provide the services they advertise. It is all a facade, they got the bail out and they are not lending the money out and the customer service is terrible. No wonder they are changing there name to ALLY bank, they need to bury the skeletons they have. It is practices like this that make it obvious why they were in the trouble they were in financially and why THEY SHOULD HAVE BEEN ALLOWED TO FAIL!

Reply

Rebecca January 19, 2011 at 11:06 am

I opened this saving account only to use my Paypal account onn eBay because I had a previous issue with my other bank and paypal stealing 3000$. I like to use ebay so I opened an account I would never put money in just add from a prepaid card (with paypal you have to have a bank account reguardless) But the online account registration was a piece of cake and I was very happy when I was given an account. The guy above said you cannot get an account with bad credit is wrong..I have extremely poor credit..like a 550 score and I got an account…I dont know what happened for him..I was going to use Ally to transfer money into from my other bank for savings but im kind of afraid to now. I guess I will just use it for paypal and nothing more..

Reply

Alex B. February 16, 2011 at 1:22 pm

Just wanted to share my story. Stay away from them and here is why.
I opened an account in September 2010. Everything was great until I had to use a Bill Pay. The check for $2550 for supposed to be delivered by February 2nd. When the check didn’t come on time, I called the bank and I was told they had some ‘issues’ with BillPay and that check should come on February 3rd, then on February 4th, then on February 5th… When the check didn’t come on February 7th, I told the supervisor (Daniel Moore) that I can’t wait no longer and that now I have to cancel the check. Also, I had to pay 10% fine ($255). Ally Bank promised to cover the fee. However, when I submitted the claim, my account was frozen because of ‘red flags’. Nobody called me, I discovered it only because I couldn’t login into my bank account. Here is when the funny part begins. I called the Customer service and I was told that my account was assigned to a ‘fraud’ specialist that can be reached at 215-682-3163. If you try to call that number, you’ll always go to a voice mail. I left multiple messages and I received a call only once (and I had to go through a customer service again for that). Francis (who told me to address her as ‘Franny’ instead) told me that she couldn’t verify my identity through public records. I have a dual citizenship Canada / US. So I faxed her my US and Canadian driver’s licenses, Bank of America statements and Federal Tax return.
She didn’t even bother to give me a call back to confirm that she received the sensitive information. I had to call 20 times the next day to finally get a hold of her. To make story short, do not open an account with Ally Bank because if they don’t like something there is no easy way for you to get your money back. I had to file a complaint with FDIC to be able to talk to a supervisor who closed both my accounts (savings with about $8,500 in it and checking with about $6,000 in it). Stay away from them.

Reply

RUBEN E. GARCIA May 14, 2011 at 5:33 pm

I called ALLY and was told they have no brick and motar building. I asked if they were collecting money for OBAMA, the person laughed but said no. I was told ALLY does everthing online which leads me to beleive I can’t trust what I can’t see. I was told they function out of Philidelphia. After reading ALLY was GMAC, no way am I going to to invest/support in a UNION connected BANK especially one that took money from OBAMA or should I say our money to bail themselves out. Would you buy a car that gives you 40 miles per electrical charge. A charge that uses COAL to produce electricity, something that OBAMA is totally against(coal mining). Ask ALLY if they have GOLD . You see you can print money but you cant print GOLD. Finally ALLY will probally support OBAMA CAMPAIGN with your money. HOW DO YOU LIKE THAT CHANGE, HOW’S THAT WORKING FOR YOU?

Reply

first June 24, 2011 at 5:50 am

At the heart of the success or failure of any organization is the IT Department. In the case of Ally it is a failure. Having spent many years in IT development the Ally website reveals very poor management of the IT department. It is obvious from my attempts to login to my account that the most elementary tasks of logging in to the site have not been tested properly.

After entering personal information and receiving a message that says I “The username and password combination is invalid” I have to question just how much testing was done to programs that drive the website. If your account information cannot be found with the information from your paper bill then Ally bank has big information management problems.

If an organization cannot manage the very basic login task it scares me that they are able to do more complex accounting and management of a account.

Being the case I will never purchase a car again that uses ALLY bank financing.

Reply

eric July 21, 2011 at 12:32 pm

Well i just have to say this is the most unethical bank i have ever seen. I truly believe the US Government needs to step in and investigate this bank. I believe they scam people stay away from them you will be happier you did.

Reply

Maria August 16, 2011 at 2:37 pm

thanks I found this site before I opened an account with Ally Bank. It’s best to search about the background of any business you would deal with or entrust your money with.

Reply

Fabron February 7, 2012 at 6:14 pm

I really appreciated reading these posts because I was about to open an account with Ally after a five year hiatus from banks and their bullshit. I was really gulible and thought this bank which is basically a government bank (look up FED and Bernanke) was differnet and honorable and realized that it is the wolf in sheeps clothing or the third rail ( Don’t touch it with a ten foot pole!).

Reply

Fooled too February 11, 2012 at 1:03 pm

I opened an account with them 2 months ago to drop something like 20 dollars a month into. Recently, I couldn’t access my account online and the customer service had me call a ‘supervisor’ to get the problem taken care of. That number is a voicemail and no one’s answered it yet. Since I can’t get into my account, my five dollars a week keeps getting taken out, but I can’t stop the transfers or access my money. I’m going to call my REAL bank and have them block transfers until someone calls me back.

Reply

Illana February 23, 2012 at 5:17 am

My husband has been dealing with Ally for his car loan for the last few years, and I would swear that they’re deliberately trying to make us pay late fees every month now that he’s near the end of his loan. Every month he has to call in an fight with them for an hour just to get a payment made; every month he tells them he wants this to come out automatically, the same day every month; and every single time the payment doesn’t come out as scheduled. We’ve decided to pay the minimum on our other debts so that we can save up and pay off his car in one go just to avoid dealing with this company. They’re crooks and have the worst customer service of any company I’ve ever seen in my life.

Reply

voneslevilm April 29, 2013 at 2:17 am

интернет магазин нижний новгород
Санитария для гостиниц, ресторанов, бассейнов – Фены настенные и гостиничные – купить в Нижнем Новгороде цены, характеристики.

Reply

Niainasl May 7, 2013 at 1:13 pm

Центр родительской культуры «Медуница» приглашает будущих мам в июле на новый курс по подготовке к родам. Вас ждут лекции по беременности, родам, первому году с малышом: анатомия и физиология беременности, основы питания, чистки организма, адаптированные для будущих мам, основы закаливания, роды глазами ребенка, внутриутробное развитие, воспитание до рождения, периоды родов, родовые позиции, грудное вскармливание, как элемент воспитания, педиатрические проблемы, развитие иммунитета, вода в жизни ребенка – и еще много интересного вы узнаете, прослушав наш курс. Помимо этого вас ждут просмотр тематических видеофильмов и индивидуальные консультации. Занятия будут проходить с 2 раза в неделю с 18.00 в течение месяца. Познакомиться поближе с нами вы можете здесь medynica.ru/happymother.php

Дополнительная информация по тел. 195-94-75, 943-17-31

Reply

jeffbuckleyismyelvisl May 13, 2013 at 5:34 pm

Директива №20/1 ЦРУСША

“Окончится война, все как-то утрясется, устроится. И мы бросим все, что имеем, – все золото, всю материальную мощь на оболванивание и одурачивание людей!

Человеческий мозг, сознание людей способны к изменению. Посеяв хаос, мы незаметно подменим их ценности на фальшивые и заставим их в эти фальшивые ценности верить. Как? Мы найдем своих единомышленников, своих союзников в самой России

Эпизод за эпизодом будет разыгрываться грандиозная по своему масштабу трагедия гибели самого непокорного на земле народа, окончательного, необратимого угасания его самосознания. Из литературы и искусства, например, мы постепенно вытравим их социальную сущность, отучим художников, отобьем у них охоту заниматься изображением… исследованием, что ли, тех процессов, которые происходят в глубинах народных масс. Литература, театры, кино – все будет изображать и прославлять самые низменные человеческие чувства. Мы будем всячески поддерживать и поднимать так называемых художников, которые станут насаждать и вдалбливать в человеческое сознание культ секса, насилия, садизма, предательства – словом, всякой безнравственности. В управлении государством мы создадим хаос и неразбериху

Мы будем незаметно, но активно и постоянно способствовать самодурству чиновников, взяточников, беспринципности. Бюрократизм и волокита будут возводиться в добродетель. Честность и порядочность будут осмеиваться и никому не станут нужны, превратятся в пережиток прошлого. Хамство и наглость, ложь и обман, пьянство и наркомания, животный страх друг перед другом и беззастенчивость, предательство, национализм и вражду народов, прежде всего вражду и ненависть к русскому народу – все это мы будем ловко и незаметно культивировать, все это расцветет махровым цветом

И лишь немногие, очень немногие будут догадываться или даже понимать, что происходит. Но таких людей мы поставим в беспомощное положение, превратим в посмешище, найдем способ их оболгать и объявить отбросами общества. Будем вырывать духовные корни, опошлять и уничтожать основы народной нравственности. Мы будем расшатывать таким образом поколение за поколением. Будем браться за людей с детских, юношеских лет, главную ставку всегда будем делать на молодежь, станем разлагать, развращать, растлевать ее. Мы сделаем из них циников, пошляков, космополитов

Вот так мы это и сделаем

/А. Даллес, “Размышления о реализации американской послевоенной доктрины”./

Reply

Odokl May 29, 2013 at 5:03 am

Здравствуйте! Вот хочу задать следующий вопрос… Когда лучше всего надевать презерватив во время интимной игры? И какой к этому должен быть подход?

Не напрягает ли девушек, что их партнёру приходится останавливаться и отвлекаться на это дело? А может быть, кто-то знает, как презерватив можно незаметно для девушки одеть? Поделитесь опытом…

Reply

ортомол Натал October 24, 2013 at 9:45 pm

Good website below! Additionally your web site loads upward really quick! Exactly what host do you think you’re the use of? Can I make your affiliate marketing url in your host? If only my own web-site filled up as speedy as your own : )

Reply

Bernadette May 17, 2014 at 12:47 pm

I would like to find out if anyone has had trouble with the bank closing their accounts under pressure from the Dept. of Justice “Operation Choke Point”? The Dept. of Justice threaten banks with sanctions and problems if they don’t cooperate. It’s purpose is to choke certain businesses obama doesn’t want operating by stopping their flow of money. No bank, no credit cards and the business goes under. You can’t operate with cash only. My daughter works or a topless club in Hollywood, CA as a BARTENDER and she is 49 years old and there for 14 years and Chase Bank closed her accounts and credit card as of June 1st, 2014. They gave no reason in the letter but her friend at the bank disclosed the info to her that Jumbo’s Clown Room is classified as “adult entertainment”. Watch for this and look it up.

Reply

Google July 3, 2014 at 2:02 am

No one routes for the evil villan who’s run off with the
hero’s beau, same applies to a site that’s been stuck
in Google’s naughty corner. Based on their experience, they
could know how much is required before going into details.
But it seems Memorial Day wasn’t important enough to Google.

Reply

Leave a Comment