Comments on: Ally Bank Review

By: Maria

Maria — Tue, 16 Aug 2011 22:37:27 +0000

thanks I found this site before I opened an account with Ally Bank. It’s best to search about the background of any business you would deal with or entrust your money with.

By: eric

eric — Thu, 21 Jul 2011 20:32:01 +0000

Well i just have to say this is the most unethical bank i have ever seen. I truly believe the US Government needs to step in and investigate this bank. I believe they scam people stay away from them you will be happier you did.

By: first

first — Fri, 24 Jun 2011 13:50:06 +0000

At the heart of the success or failure of any organization is the IT Department. In the case of Ally it is a failure. Having spent many years in IT development the Ally website reveals very poor management of the IT department. It is obvious from my attempts to login to my account that the most elementary tasks of logging in to the site have not been tested properly.

After entering personal information and receiving a message that says I “The username and password combination is invalid” I have to question just how much testing was done to programs that drive the website. If your account information cannot be found with the information from your paper bill then Ally bank has big information management problems.

If an organization cannot manage the very basic login task it scares me that they are able to do more complex accounting and management of a account.

Being the case I will never purchase a car again that uses ALLY bank financing.

By: Jake

Jake — Mon, 23 May 2011 01:25:54 +0000

Why? They didn’t exploit children at all (well I guess it depends on how you define “exploit”). They were trying to show how other banks act through deception. Nothing really that cruel about that. They tell the kids they’re gonna get something and then don’t give it to them FOR THE SAKE OF THE COMMERCIAL! Do you really think the children were scarred or went home unhappy because of it. And come on, you know the children were compensated in some form (probably $$$). As for the dumb and boring part, that is your opinion. Sad? NO! And yes you could do the same with adults but you would get an entirely different feel. It wouldn’t be as memorable (and trust me they want you to remember their commercials), clever, or as original.

By: Jake

Jake — Mon, 23 May 2011 01:16:43 +0000

Spamming about fake Rolex’s?….On a fucking bank review!?!?!?!?!?!? Seriously?

By: Jake

Jake — Mon, 23 May 2011 01:12:52 +0000

Maggie, pardon my French, but you’re a DUMB FUCK! It is unfortunate that people like you are allowed to spew your dumbfuckery on threads like this.

By: RUBEN E. GARCIA

RUBEN E. GARCIA — Sun, 15 May 2011 01:33:48 +0000

I called ALLY and was told they have no brick and motar building. I asked if they were collecting money for OBAMA, the person laughed but said no. I was told ALLY does everthing online which leads me to beleive I can’t trust what I can’t see. I was told they function out of Philidelphia. After reading ALLY was GMAC, no way am I going to to invest/support in a UNION connected BANK especially one that took money from OBAMA or should I say our money to bail themselves out. Would you buy a car that gives you 40 miles per electrical charge. A charge that uses COAL to produce electricity, something that OBAMA is totally against(coal mining). Ask ALLY if they have GOLD . You see you can print money but you cant print GOLD. Finally ALLY will probally support OBAMA CAMPAIGN with your money. HOW DO YOU LIKE THAT CHANGE, HOW’S THAT WORKING FOR YOU?

By: Alex B.

Alex B. — Wed, 16 Feb 2011 21:22:11 +0000

Just wanted to share my story. Stay away from them and here is why.
I opened an account in September 2010. Everything was great until I had to use a Bill Pay. The check for $2550 for supposed to be delivered by February 2nd. When the check didn’t come on time, I called the bank and I was told they had some ‘issues’ with BillPay and that check should come on February 3rd, then on February 4th, then on February 5th… When the check didn’t come on February 7th, I told the supervisor (Daniel Moore) that I can’t wait no longer and that now I have to cancel the check. Also, I had to pay 10% fine ($255). Ally Bank promised to cover the fee. However, when I submitted the claim, my account was frozen because of ‘red flags’. Nobody called me, I discovered it only because I couldn’t login into my bank account. Here is when the funny part begins. I called the Customer service and I was told that my account was assigned to a ‘fraud’ specialist that can be reached at 215-682-3163. If you try to call that number, you’ll always go to a voice mail. I left multiple messages and I received a call only once (and I had to go through a customer service again for that). Francis (who told me to address her as ‘Franny’ instead) told me that she couldn’t verify my identity through public records. I have a dual citizenship Canada / US. So I faxed her my US and Canadian driver’s licenses, Bank of America statements and Federal Tax return.
She didn’t even bother to give me a call back to confirm that she received the sensitive information. I had to call 20 times the next day to finally get a hold of her. To make story short, do not open an account with Ally Bank because if they don’t like something there is no easy way for you to get your money back. I had to file a complaint with FDIC to be able to talk to a supervisor who closed both my accounts (savings with about $8,500 in it and checking with about $6,000 in it). Stay away from them.

By: Rebecca

Rebecca — Wed, 19 Jan 2011 19:06:39 +0000

I opened this saving account only to use my Paypal account onn eBay because I had a previous issue with my other bank and paypal stealing 3000$. I like to use ebay so I opened an account I would never put money in just add from a prepaid card (with paypal you have to have a bank account reguardless) But the online account registration was a piece of cake and I was very happy when I was given an account. The guy above said you cannot get an account with bad credit is wrong..I have extremely poor credit..like a 550 score and I got an account…I dont know what happened for him..I was going to use Ally to transfer money into from my other bank for savings but im kind of afraid to now. I guess I will just use it for paypal and nothing more..

By: Angry Client

Angry Client — Mon, 17 Jan 2011 15:48:32 +0000

TERRIBLE EXPERIENCE—I applied for a mortgage through GMAC (now ALLY) about a month ago. I was told for the past three weeks that everything was going great and the loan would be finalized soon. I received a wonderful credit and interest rate….and then, last Friday got a call from them saying that despite making more than enough money, despite a previous mortgage with GMAC with an excellent payment history, despite credit scores over 720, etc etc etc, that they do not want to give the loan.

They made the illusion that I had the loan and everything was going to go through fine for a month straight and then said no. They gave me NO explanation or reason why. This was a TERRIBLE EXPERIENCE, now I have to close in less than a month on the house I am buying because they wasted my time for a month straight. I wish that they were allowed to fail as they are failing to provide the services they advertise. It is all a facade, they got the bail out and they are not lending the money out and the customer service is terrible. No wonder they are changing there name to ALLY bank, they need to bury the skeletons they have. It is practices like this that make it obvious why they were in the trouble they were in financially and why THEY SHOULD HAVE BEEN ALLOWED TO FAIL!